Reports

Report | ConnPIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

Report | ConnPIRG Education Fund

Trouble In Toyland

36th annual toy safety report: Counterfeit toys evade safety rules, endanger children

Report | ConnPIRG Education Fund | Transportation

Trouble in the Air

More than one in six Americans, 58.4 million people, suffered through more than 100 days of elevated air pollution in 2020. Our report calls attention to the very real public health problems air pollution causes in both cities and rural areas across the country, such as asthma, heart issues, and premature death. It explains how global warming will make air pollution worse, and why tackling climate pollution has an impact on air quality. 

Report | ConnPIRG Education Fund

Trash in America

The United States produces too much waste. Natural resources are continually extracted to produce goods that are used in the U.S. – often only briefly – before they are thrown into landfills, incinerators or the natural environment. This system of consumption and disposal results in the waste of precious resources and in pollution that threatens our health, environment and the global climate. Because the costs of this system fall on society at large – not on the producers and consumers who drive it – there are few direct incentives for change.

Report | ConnPIRG Education Fund

Make the ringing stop

Research by ConnPIRG Education Fund shows that among 49 of the largest phone companies nationwide (those that can serve 1 million or more), only 16 have reported to the Federal Communications Commission (FCC) that they have completely implemented anti-robocall technology. What does this mean? It means the industry isn’t doing nearly as much as hoped to fight the crime that for years has caused so much heartache and aggravation among consumers nationwide.

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