Consumer Protection

Report | ConnPIRG Education Fund | Consumer Protection

Private Loans, Public Complaints

This report is the second of several that will review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

Got a problem? Make your voice heard!

There are a number of government agencies responsible for making sure that ordinary Americans have safe, reliable products and services to use.  From cars to bank accounts to pacemakers, the products we use are regulated to ensure that what’s available on the market works.

News Release | ConnPIRG Education Fund | Consumer Protection

New Report Identifies Banks Consumers Complain About Most

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the ConnPIRG Education Fund. The report highlights banks that generated the most complaints through their various banking services in each state.

Report | ConnPIRG Education Fund | Consumer Protection

Big Banks, Big Complaints

The CFPB’s searchable complaint database is the newest of a set of federal government consumer complaint databases that help consumers make better economic and safety choices by reviewing others’ experiences and searching for problems or product recalls. This report is the first of several that will review complaints to the CFPB nationally and on a state-by-state basis. In this report we explore consumer complaints about bank accounts and services with the aim of uncovering patterns in the problems consumers are experiencing with their banks.

Avoiding mistakes when buying a car

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